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"Every day I can see what a difference the new system
makes," says Jennifer Aponte, Practice Administrator.
"It's already cost-effective, and our physicians wholeheartedly
embrace it. You save in telephone costs. Even the responsiveness
to a patient or an outside physician improves. It gives physicians
the ability to be collaborative with their peers, not only
internally but also externally.
At Horizon Orthopedic, we have 5 offices with our physicians
working out of at least two locations, so you can imagine
how much interoffice communication is going on. Before we
implemented a network infrastructure, each office utilized
an independent phone system. Reaching other offices involved
9 digit dialing and one long distance toll call. Transmitting
data was very outdated and inefficient: phone lines for phone
calls; modem lines for practice management; courier to route
films, charts and reports; faxes for memos. On top of that,
we were paying all those modem and connectivity charges.
Pyron Technologies helped us to assess the available technology
and implement a new way to connect the offices. Now we're
able to send and receive voice, diagnostic images, reports
and files, memos and correspondence through one connection.
We have seen results, without a doubt.
In addition to patient charts we rely heavily on diagnostic
MRI and X-ray films as a day-to-day part of treating patients.
We used to have to rely on films being either hand carried
by the patient or being transported between offices or the
treating physician getting to the office to review a film.
Now we can access our MRI images and reports from anywhere
within our network. We can also print MRI and X-ray images
on paper in any office as well.
Our doctors are the Team Physicians for the Cleveland Indians,
which includes the major and entire minor league system. If
they're at spring training, they can pull up a patient's image
from Florida and look at it. Or they can pull up the system
from home.
I would definitely recommend Pyron Technologies. A lot of
people think they can find some part-time technology guy to
help their practice. The advantage is he's cheap and can help
trouble shoot, but the reality is because he's inexperienced
he'll be learning on your dollar.
But when you're looking at efficiency from a strategic standpoint
that's cost-effective over the long haul, you need a comprehensive
team. The Pyron team is made up of people with very different
networking, software, and hardware specialties who have the
experience to put an integrated system together that is easy
to maintain and cost effective to run."
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